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Server Outage - Study Forge

by Admin User -

On Monday, December 27th, 2021 from 3pm - 5pm PST Study Forge servers will be down due to planned maintenance. Students and teachers will be unable to access any content within StudyForge at that time.

Thank you for patience with us as we keep thing operating efficiently. If you have any questions or concerns please contact us at support@studyforge.net

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Please note that a recent Chrome update has impacted many users' ability to open pdf files (Learning Guides, Projects, Readings...etc) within Chrome.

by Admin User -

Fix Chrome pdf issue

Fixing Chrome to Open pdf's (Learning Guides and Projects)
Step 1:  When in Chrome, click menu (3 dots in top right), then click on Settings.
Step 2:  From within "You and Google" click on "Sync and Google services."
Step 3:  Scroll down to "Other Google services" and turn OFF "Make searches and browsing better"

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'This text is replaced by the Flash movie' message

by Admin User -
To correct this issue please follow the steps below:

1. Ensure you are using Chrome, then in the pop up window for the lesson where the message is displayed, click on the lock icon at the far-left of the address bar (where it says the site name 'https://bclearningnetwork.com/...')
2. In the menu that shows up, click on the drop down beside the word Flash that says 'Ask (default)'
3. Select Allow
4. Close the menu with the x at the top right.
5. Click reload page (it will appear once menu is closed)
 

Flash content should now be showing up normally for your courses.

If you still experience issues with course content, please email koolhelp@sd73.bc.ca for assistance.

Regards,

@KOOL Admin

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